Our mutual communication
When you communicate with us or when we communicate with you, we usually keep a record of that communication.
What personal data do we collect?
We will collect and process some or all of the following data points:
Information you provide us. This is information you enter on our website when ordering a product, when opting in for our newsletter or other services or when using our contact form, etc.
We Safeguard Your Privacy
We’re committed to safeguarding your privacy and any information that you share with us. Here we’ll explain what we collect in the way of your information, how we use it and who has access to it.
Different regions in the world have varying legal privacy protection requirements. We follow all appropriate laws relevant to operating our summit on all Internet platforms.
Your Personal Data
Personal data is any information that can be used to identify a person. This includes information you give us like your name, email or address. We may collect additional information in regards to how you access and use our services and combine it with the personal data you provide.
The kind and amount of personal data we collect depends on how you interact with our services. For example, when you purchase a package, we’ll have to collect more information in order to fulfill our services compared to if you simply sign-up for a newsletter or opt in for a free gift.
This is information about how you access, use and interact with our web pages. When you submit a form on our website we may link this technical data to your personal data. This includes your operating system, which software you use to access our services, your IP address, potential referral sources and other device information. We collect this data to optimize the user experience and to have proper documentation in order to protect ourselves against abuse of our services, fraud or in case of potential disputes.
Customer and user data
This is information about products you purchase, how you use them or what you are interested in. For example, we may ask which topics you’re interested in via a survey or which offers appeal to to you more when communicating with you through our newsletter. Where possible, we try to use this information to provide a better, more relevant user experience.
When we find that you tried to order a product but didn’t complete the purchase we may follow up with you where possible (for example if you’ve entered your email on the checkout page) to find out what happened and if there is anything we can do to help.
We may ask for personal information when running promotions, contests, sweepstakes or other promotional activities.
When you use social media in conjunction with using this website (for example liking our page on Facebook, joining our groups on Facebook or by commenting using Facebook comments) please be aware that depending on your social media settings this may give us access to personal information as well.
Legal grounds to using personal data
Here we’ll explain the legal grounds to using any personal data we may collect.
This is where you give us permission to use your personal data. This happens any time you complete a form, opt in for any of our services, purchase a product, contact us, leave a comment, etc.
If you’ve agreed for us to use your personal information in line with the service or communication channel that you’ve used, you can withdraw your consent at any time. Any withdrawal does not impact any previous usage of your personal data.
When you withdraw your consent this can have implications on which parts of our services you’ll have access to.
To fulfill our services:
This where we use personal data as necessary to fulfill our contractual obligations and deliver any purchased services to you.
Where we use third parties to fulfill our obligations, we’ll pass on your data to the respective third party. For example if you order a physical product, we may pass on your data to our warehouse to ship out your order.
We’ll also use personal data to inform you about changes to our services or product if that affects you because you’ve purchased those services.
To manage our relationship with you:
We’ll use personal data to deliver what we’ve promised (for example if you’ve purchased an online course, joined a summit or online training) and to stay up to date on how you interact with our website and other communication.
To run and protect our business
We’ll use personal data to protect ourselves against misuse, fraud, spam, etc. We’ll also use personal data to monitor if our website runs smoothly, to troubleshoot, to assess if our services are adequate or make improvements.
To stay relevant to our users and improve the user experience
We’ll use personal data to see which topics you and other users are interested in. This allows us to deliver more relevant content and appropriate offers as well as see the effectiveness of any promotional efforts.
To make appropriate offers to you or others
We’ll use personal data to make appropriate offers that we feel may help you based the knowledge we have. We may use personal data to get a better our understanding of our audience and use that to better target new prospects (an example would be Custom Audiences on Facebook).
To comply with legal obligations
We may process personal data to comply with legal obligations, in case of interactions with legal entities or in case we’re asked to do so by law enforcement or regulatory agencies (for example as part of investigations).
You will receive marketing communication from us when you’ve opted in for any of our free services, joined the newsletter, joined the community (for example by participating in our blogs) or purchased from us and, in each case, you have not opted out of receiving further messages.
You can opt out from receiving our marketing communication at the bottom of each email. There you’ll find a link that you can click to opt out.
International data transfer
Please note that we are located outside of Europe so if you’re located in Europe your data will leave the European Economic Area (EEA). Also a lot of the third party providers we use to offer our services and run our website are located outside of Europe.
We will not share your personal information with any third-party other than the legitimate reasons listed in this policy such as order fulfillment, payment processing, sub-contractors like warehouses or fraud protection.
We use PayPal and Stripe as payment processor and WooCommerce as the shopping cart solution. When you purchase any of our services your personal data will be collected and processed by the respective third-parties.
By purchasing any of our services or products you agree that we can transfer the required personal data to the payment processors for further evaluation (e.g. checking for correctness, checking against fraud), for payment processing and order fulfillment.
For more information on how these third-parties handle your data please visit their respective websites.
Cookies that we use
We’re taking adequate measures to protect your privacy regardless of where you’re from such as using data encryption for data transfers, limiting the amount of people who can access your data within our company to the bare minimum, storing any backups in password protected environments, and other measures to protect us against unauthorized access, use, modification, theft or disclosure of personal data.
We have agreements in place that third-party entities who help us deliver and fulfill our services will only use data to the extent necessary to do their job.
To deliver our services at times you’ll be able to set up a password. You’re responsible for keeping the password and your account login safe. Please keep your password safe. In case of abuse linked to your account, you’ll be the first person we’ll contact.
For how long do we store your data?
We store your data for as long as necessary to fulfill our contractual obligations, legal obligations, record-keeping requirements and any other related business purpose(s).
Accessing, updating or deleting your data
Under certain circumstances – depending on where you’re from – you have rights under the applicable privacy protection laws to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to the processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
If you have any question on any of these points please contact us. We’ll review your request, it’s legal basis and when we find it’s a legitimate request aim to respond within a month.
If your request is clearly unfounded, repetitive or excessive we reserve the right to charge a reasonable fee for our time or refuse to comply.
In case of a request we may need to confirm personal information, your identity, your citizenship and whatever is necessary for us to make sure the request is well founded and that we do not disclose any personal information to someone who has no rights to receive it. It’s up to you to provide the necessary information to us.
In case of questions contact us:
The Bhakta School of Transformation, 841 Boardman-Canfield Rd. Suite 302, Boardman, OH 44512.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.